| Developer Options Detected |
This app cannot run while USB debugging (ADB) is enabled. Please disable it in Developer Options and restart the app. |
-
- Go to Settings > Developer Options
- Toggle off USB/Wireles Debugging and Developer Options
- If Developer Options is hidden: Go to Settings > About Phone, tap OS Version OR Build number 7 times to enable it
Debugging setting is toogled OFF but still encounter error?
-
- Please toggle On the debugging setting and toggle OFF manually to retry. Kindly repeat this if you restart your phone.
Cannot find Developer Options?
- Go to “Device Settings”
- Click “About Device” or “About Phone”
- Click Software Information
- Click “Build Number/OS Version 7 times”
- Enter your pattern, pin or password”
|
| Private Space and Work Profile |
The app is running in a restricted or isolated space. Please run it in a standard device environment. |
- Use only real, unrooted devices with official Android firmware
- Avoid using apps with custom kernels or sandboxing features
- Reinstall the official ROM or factory reset the device if unsure
|
| Unsupported Keyboard Detected |
An unsupported or insecure keyboard is in use. Please switch to a trusted system keyboard. |
- Go to Settings > System > Languages & Input > On-screen Keyboard
- Set the default keyboard to Gboard or another trusted system keyboard
- Uninstall any third-party or suspicious keyboards
- Restart the app
|
| Untrusted Source Application Detected |
Applications installed from unknown source (outside the Google Play Store / Apple App Store) have been detected on the device. |
- Go to Settings > Security & Privacy
- Tap More Security Settings (if shown)
- Select Install Unknown Apps
- Review apps that are allowed to install unknown apps
- Disable Allow from this source for all apps
- Uninstall any apps installed from unknown sources
- Uninstall any apps installed from unknown sources
- Restart the device and reopen the app
|
| Risky Apps and/or Untrusted Screen Reader |
Potentially risky applications or third-party screen recording / screen overlay / accessibility services are enabled. These services may capture on-screen content or user input and affect app security. |
- Go to Settings > Apps
- Review and uninstall any suspicious or unused apps
- Go to Settings > Accesibility and disable unknown or untrusted accessibility services
- Go to Settings > Privacy > Permission Manager and review Screen Recording, Display over other apps and Accessibility permissions
- Disable permissions for untrusted apps
- Restart the device and relaunch the app
|
| Malware Detected |
Potential malicious behavior has been detected on this Android device. This may indicate the presence of malware that could compromise device and app security. |
- Open Google Play Store
- Tap your profile icon and select Play Protect
- Run a device scan and follow the recommended actions
- Uninstall any apps flagged as harmful
- Go to Settings > Security & privacy and ensure the device is updated to the latest Android version
- Restart the device and relaunch the app
|
